Log Files

[marknsg]

Are there any log files for EDR i can look at i have installed the EDR client on a few endpoints but now most of them are appearing as disconnected and im not sure why

[Alphan]

@marknsg

Are there any log files for EDR i can look at i have installed the EDR client on a few endpoints but now most of them are appearing as disconnected and im not sure why

Log file creation is disabled by default. Please follow these steps to activate it:

1. Open regedit and proceed to: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\COMODO\EDREndpoint
2. Create a new key with name logFileRecord (D-Word 32-bit)
3. Assign value “1” to the key