I have a new account and I have been having a problem trying to actually login into Comodo One Remote Control. I have logged in multiple times to the main portal today using different browsers, so I know my pw is correct, but I’m not able to log in to the actualy RC software that runs in the system tray.
There is a Comodo One option and an ITSM Portal option. Which one should I use? Neither works.
Assume my domain is abc1. I have tried logging in using abc1-msp as the domain name, but it won’t work in conjuction with my email and pw.
I’m using Windows 10 Home Premium ; 64 bit.
Comodo One: “There is no user with this domain\login in the system. Please try again.”
ITSM Portal: “Domain is incorrect”
Any ideas? I can’t believe this process is so difficult.
Thx
DK