After adding my device, a windows 2012 R2 server, to my ITSM (agent is installed). I see the updates have populated in Patch Management but I don’t see anything in Software Inventory. Is there something I need to do to have it populate? Also are the event logs supposed to appear under Logs or is that for something else? And will you be adding a Services option to the ITSM? So for instance in Labtech I see all the servers on any computer and have the ability to start/stop/restart services as well as changes them from automatic/manual/disabled all from the console.
We have service inventory in our 2018Q2 roadmap. We are planning to implement under the ITSM->device section to show list of all services that will be gathered from the device and allow admin to have full control (start/stop/restart service, set startup type as auto/manual/disabled just as in the Windows Service Manager.