Managing Materials

I wanted to know if there was a way to set a fixed material cost. I know I can add a material and let me techs put in the price within the ticket, however they don’t always know the cost of the equipment. I would like to just add the price in the admin section and they can just add the quantity. Is that possible?


Hi @matteGR ,

For now Service Desk doesn’t have this capability. Our support team will create a ticket and we will add into our Service Desk roadmap plan.

Product Management team.

Hello @matteGR,

We have created a support ticket in regards to your report and will reach you via your forum registered email for further correspondence.