If under the wrong topic, then my apologies.
After setting up a new account so as to completely separate family & friends and my new business I have used the script from the library to migrate some machines across to the new account.
All worked fine apart from one machine. This machine was on-line when I sent the procedure, but must have gone off-line at that moment or very shortly afterwards. My problem now is that the machine has been automatically removed from the original account ( presumably due to the procedure being run ) and is not showing on the new account. The machine has been off for a few days and has been back on-line briefly but is not showing on either account.
I am a long way from the machine and the client is not very technical and visually impaired ( so screen resolution enlarged ), the machine had been set-up with a couple of icons on the screen for them to use Skype and e-mail, so asking them to start checking the ITSM agent and entering settings or getting them to add / remove programs is not really an option as that is why ITSM is on there.
Is this machine now in a permanent state of limbo and a long trip needed or is there a very easy way to get it connected back to the original account, or even the new one ?
Thanks in advance for any help / ideas.
Bob