I have a windows service that I would like to monitor on some endpoints. This service is scheduled to be stopped from 8pm to 9pm every night for backup purposes. I have a monitor set to alert if the process stops. I get an alert every night at 8pm when the scheduled task for backup stops the service. I would like to set the monitor to only watch the service outside of the 8-9pm window.
Is this possible?
Hello @cellis
With the current monitor functions available in the Endpoint Manager (EM), a ‘monitor’ that runs within a specific time period cannot be setup (yet). But by utilizing the right custom script on a schedule, this can be achievable. (Hence, I moved your topic to the Script Requests sub-forum.) We will have our script developers check on this first and hear what they have to say about it.
Hello @cellis
We could achieve only below conditions via script by scheduling:
To schedule a task that runs every N minutes
To schedule a task that runs every N hours
To schedule a task that runs every N days
To schedule a task that runs every N weeks
To schedule a task that runs every N months
To schedule a task that runs on a specific day of the week
To schedule a task that runs on a specific week of the month
To schedule a task that runs on a specific date each month
To schedule a task that runs on the last day of a month
To schedule a task that runs once
To schedule a task that runs every time the system starts
To schedule a task that runs when a user logs on
To schedule a task that runs when the system is idle
To schedule a task that runs now
To schedule a task that runs with different permissions
To schedule a task that runs with system permissions
To schedule a task that runs more than one program
To schedule a task that runs on a remote computer
Thank you, waiting foryour response.
Thank you for the replies!
I am not sure if the above options will work. Basically, I need to setup am monitor that watches a specific windows service and alerts when the service is stopped. I need to exclude a specific time window from the alerting as the service is known to be stopped during the window and the alert is not necessary.
@cellis Then we could try a method. Tell me your time format has bene set on your desktop. So, that i will prepare script that will monitor whenever service is stopped. So, when service is stopped it will come to know then i will compare the time whether it is between 8 - 9 PM. If yes, will not alert. If no it is not between 8 - 9 PM, then script will give you alert. Is that ok?
If above method is ok for you. Please help us with the time format or some more things regarding time in order to achieve the script.
Thank you
Could you not set a maintenance window for that EP, now available as a profile section - or would that be too general as it stops all alerts from triggering?
Appreciate the comment @amcssit .You can raise a feature request belong to it. The idea is very good. Contact our support team for more details.
Thank you
@Aravind_pandi - the feature is already available, merely pointing it out to @cellis as an option.
As one can stack profiles on EPs and include only specific sections in each profile, does the maintenance window section relate to all monitors on an EP or only the monitors in that profile?
If the latter, then one could create, for example, an additional Profile for those EPs with just a monitor section for that service and a maintenance window section in the same profile set to 8pm to 9pm.
The maintenance window option will stop all alerts. I just need the one monitor blocked while the service is down during the window.
@Aravind_pandi Yes - that time format works. My window is actually from 8pm to 4am (over midnight). Please let me know if you need anything else. Thanks so much!
Hello @cellis
Appreciate the quick response. So, i will prepare the script it will give you alert if service is stopped and time is not between 8 - 9 PM.
The maintenance window is a new feature, but if you add monitors like normal and then set you special monitor to maintenance window only that one will be effected
Hello @cellis
Here is your script file. It will not give you the alert between 8 PM to 9 PM. Kindly, check the below attached JSON file.
Below is the script link which guides you to perform custom script:
https://wiki.itarian.com/frontend/web/topic/how-to-use-custom-script-procedure-monitoring
Thank you