I need some support with this issue. I updated CDM to version 7840 (last 4-digits). Pushed MSI package for COMODO Endpoint Security installation. Downloading on device starts and than installation fails (see screenshots). Any ideas how I can fix this?
Hello @IT-Tech ,
The “Comodo Endpoint Security Info” holds some information about CES version 22.214.171.12410 while in “MSI Instalation State” it refers to CES version 126.96.36.19939.
Did you have a previous version of CES installed on that machine ? If so, there could be leftovers that are preventing the proper installation of the new package, in this case please send us an email to firstname.lastname@example.org and we will provide you with a removal tool and instructions on how to use it in order to fix this issue.