New Releases on Comodo ONE - IT Operating Platform (09/10/2016)

Products
1

Hi everyone,

We would like to inform you that we are going to have new releases over IT and Security Manager and Comodo Client on Saturday (09/10/2016) morning. Also, we are going to introduce a new tool. It is expected to have no portal access up to a few hours on IT and Security module and there might be brief connectivity issues for the rest.

In addition to user interface and experience improvements, you can see the list of new features, improvements and bug fixes below.

IT and Security Manager:

New Features

  • New Comodo Recommended Profiles are added:
    • Optimum Windows Profile for ITSM 5.4 (default profile)
    • Standard Windows Profile for ITSM 5.4
    • Hardened Windows Profile for ITSM 5.4
    • Optimum OSX Profile for ITSM 5.4 (ex Recommended OSX Profile for ITSM 5.4)
    • Optimum IOS Profile for ITSM 5.4 (ex Recommended IOS Profile for ITSM 5.4)
    • Optimum Android Profile for ITSM 5.4 (ex Recommended Android Profile for ITSM 5.4)
Windows profile settings in preconfigured profiles are given in the table below.
Containment Rule Rules from ex-Hardened Laptop Policy
  • Will contain all unknown executables
Internet born threats:
  • standard policy (Rules from Recommended Windows Profile for ITSM 5.4)
  • sandbox all unknowns with file age - less than 2 days
  • as a last rule of that policy ignore all unknowns with logging)
Rules from ex-Hardened Laptop Policy
  • Will contain all unknown executables
HIPS Disabled Disabled Enabled (Safe mode, Block - default action, Enabled Enhanced Protection Mode)
Firewall Enabled (Safe mode, Block - default action) Enabled (Safe mode, Allow - default action) Enabled (Safe mode, Block by default)
VirusScope Enabled (Sandboxed applications only) Enabled (Sandboxed applications only) Enabled (All applications)
File Rating Enabled Detect potentially unwanted applications Enabled Detect potentially unwanted applications Enabled Detect potentially unwanted applications
  • Device Information update period is changed. Here are the changes:
    • Change at Windows Agent Configuration page minimal value for full device information update to 15 minutes.
    • Change at Windows Agent Configuration page maximum value for full device information update to 24 hours.
    • Change at Android Client Configuration page minimal value for full device information update to 15 minutes.
    • Change at Android Client Configuration page maximum value for full device information update to 24 hours.
    • Change at Android Client Configuration page minimal value for basic device information update to 15 minutes.
    • Change at Android Client Configuration page maximum value for basic device information update to 24 hours.
    • Change at Android Client Configuration page minimal value for interval between antivirus database updates to 15 minutes.
    • Set for iOS and Mac OSx devices minimal value for full (and basic if collected) device information update to 15 minutes.
    • Change on existing portal minimal and maximum values for update information according to description.
Improvements
  • Loading time of UI is improved.
Bug Fixes
  • Some customers was not able to import users from LDAP that are part of other hierarchy except "Users" group. Problem is fixed.
  • Incorrect company information was displayed in change owner dialog box. Problem is fixed.
  • Button 'Delete User Group' is enabled when no users exist in User Group.
  • Possibility to rename the predefined Admin user is removed in the Users list.
  • Some capitalization errors are fixed under device's Network Summary section.
  • Incorrect tool tip is fixed for 'Delete Profile' action.
  • "Install Scheduled" patch status didn't change in ITSM portal "Patch Management" screen. Problem is fixed.
  • Notifications did not appear in 'User Groups' when a user removed from group. Problem is fixed.
  • Filter by Custom procedures did not work on Procedures page. Problem is fixed.
Auto Discovery and Deployment Tool:

We are introducing brand new tool… for free…

It would

  • Discover target endpoints through Active Directory, workgroup, IP range or domain list
  • Deploy any .exe, .msi or .mst package to targeted endpoints with a few clicks...
  • Pass along the installation parameters together with package
  • Allow specifying 32 bit package and 64 bit package to deploy based on x86 and x64 architecture of targeted devices
It is going to be available under Comodo ONE Portal - Tools section. You can use this tool deploy any package including Comodo Clients in minutes if not in seconds!

Comodo Client Security:

Improvements

  • Added support for Windows Server 2003 due to your requests.
  • Additional bug fixes.
Best regards, Ilker
2

Amazing work guys!

3

Looks like the download link may be busted. Instead of actually downloading anything it opens a blank tab and just spins in both Edge and Firefox.

4

Hello @sse1177 ,

The download link for ADDT is working in both Edge and Firefox on our side. Indeed, the download link will open a new blank tab and after that it should start the download. Please clear the internet files (cache, cookies) and make sure that there are now script-blocking addons running (adblocks for example) and let us know if you were able to download the tool.

5

Thanks guys, I get the following message when I try to open the Service Desk App.
HTTP 500 error
That’s odd… Microsoft Edge can’t find this page
This page can’t be displayed, because this site’s server might be under maintenance or there could be a programming error.
Is there a way to fix this? I don’t have issues with the other Apps.

6

Hello @bizonapage

Thank you for reporting this issue!

We are currently working on fixing the Service Desk portal issue.

We apologize for any inconveniences this might have caused!

7

Hello @bizonapage ,

Could you please try to access the page again and let us know if it works?

8

Hello @bizonapage ,

Service Desk module should be working fine now. Please let us know if this is not the case.

Once again, we apologize for the inconvenience created and we thank you for your patience and understanding.

9

Thanks for the update. I can confirm the module now works for me. Initially: the Edge browser returned a blank screen but the IE browser worked. Then Edge started working again when I updated my time zone setting. However, I’m not certain if changing the time zone helped or just occurred at the same time the SD screens showed up,

10

Looking forward to testing out the new features. Great work!

11

Could you confirm which profile in the table is which please, just for clarity. This continues to be a great product growing with ever update, great job!

12

Hello @TwoPlus1 ,

The first Column (first word in it being “Rules”) is for Optimum Profiles, second one (first word “Internet”) is refering to Standard and the last one refers to Hardened.