Not working

[dittoit]

Hi, I’m onsite at a customer, I setup an always block website so I can test but it isn’t working, I also tested xhamster and I got access!!!

nothing has changed, I have the IP’s set in the server DNS, but when I check it cannot resolve them?

Please assist ASAP!!.
James.

[dittoit]

@Damon C

Hi @dittoit ,

Were you able to set a proper URL Filtering policies? Please check this guide: https://help.comodo.com/topic-436-1-842-10788-Managing-URL-Filtering-Policies.html .Please let us know if you need a remote support assistance by creating a ticket to c1-support@comodo.com

Regards,

Damon

This has been in place for months and has previously been working, I have looked and all settings seem correct.

[nct]

Please could you post the outcome of this problem here, too.

[dittoit]

@Damon C

Hi @nct ,

Yes. We will post the resolution on here after we gathered the information we need for this issue. We tried to replicate his issue yesterday and today by creating the proper category of my policies and we were able to blocked the site.

Regards,

Damon

So I tested again this morning and things are now working… not very good that I had to report a problem and then it magically gets fixed

[dittoit]

@nct

Please could you post the outcome of this problem here, too.

I created a policy on top of the default ones to test http://www.internetbadguys.com/ this is a page supplied by opendns. so I created a policy to always block this address, its much better than going to xhmaster or asking my customer as a test to find random porn pages !!!

[Raymond_Co]

@dittoit

So, under reporting, I cannot select the 7 days to chose more days and clicking the Actions does nothing?

Hi @dittoit, this is a fixed button at the moment and we have been advised that this will be removed soon.