I don’t know if this has been asked before but when I searched the forums I could not find a topic on it. Is there a way to put a custom message on the screen saying something like “The Administrator of (company name) is about to remote into your system.” ? I need to be able to let my customers know before I go on their system for security reasons.
Hello @jtlogic
A similar request has been made before wherein a dialog window/alert appears on the end user’s device with a message requesting for remote access. The end user has the ability to approve/reject a remote connection initiated by the MSP. It will have a countdown timer wherein if no action is taken on the end user’s side, the request will be approved automatically. This feature is planned to be released on Q3 2017.