office 365 update issues

Products ITarian Patch Management
1

One of our customers sent us the message below, I have checked in third party patches and O365 is not listed anywhere is there any link at all between regular os updates and O365 ?

Office updates are happening during business hours and often times take 30 minutes to complete. Since O365 updates are controlled by Windows update – shouldn’t this be under Comodo’s ability to schedule O365 updates during non-business hours?

2

@Nevillo1 ,

The RMM Service uses Windows Update Service for updates. It means if the Windows Update Services was able to find available updates for Office365, they will be available on EM Portal. If the updates are not detected by Windows Update Service, in this case, they will be absent.