Had to get up at 3:00 AM to get some work done before workers get to the office and the one.comodo.com is not resolving.
Help… where is the backup / emergency access portal so I can at least RMM?
Well, 3:40 AM, two pots of coffee and the system is back up. Thanks to the bit-gods I can save my job.
Hi @Rickkee and @dittoit there was a problem in the DNS Resolution, making the access to C1 environment not to function. Our development team are already looking into the issue to avoid further inconveniences.
There was, sounds like its fixed?? I still cannot access.
{“timestamp”:1523433171421,“status”:401,“error”:“Unauthorized”,“message”:“Full authentication is required to access this resource”,“path”:"/"}
Back in.
DNS problem has been a problem with ComodoOne for years. It has been a problem once or twice a month it seems. Last month I was onsite at a client to install agents in the middle of the afternoon with the CEO looking over my shoulder and was quite embarrasing after I extolled the virtues of using our company and software platform to manage their IT. Last month it was out for hours, luckily I have a SplashTop RMM account and installed it, then had to double back and install Comodo. “Get your game on Team Comodo” !
Comodo - If this is correct, why has DNS been an issue for years?