One Portal empty since last update

Since your last mail on an update for the portal the dashboard has been empty. The boxes are there but nothing showing. Same in two different browsers. Going to RMM or Patch and the test devices are there, but no devices at all showing on the dashboard. Open RMM desktop app and the devices are there.

Patch Management continues to report devices are offline when they are not.


Thank you for letting us know. The RMM issue was escalated and we will update the topic here on the Forum when we have new information on the case.

We have just released a Patch Management Module update. Please check if the issue is still present



We can confirm that this issue has been resolved in the latest version of the C1 Portal.