Please integrate with pagerduty ITSM syncronozation.
https://support.pagerduty.com/docs/how-to-triaging-major-incidents-integrating-your-itsm-toolchain
Hello @gscoder,
Thank you very much for providing us your suggestion for a “Feature Request: Pagerduty Endpoint Manager integration”. Your input is important to us as it will help to improve the usefulness of C1 for the entire users community. We have submitted your request to our product team. They will review it and determine where it will fit best on the product road-map.
You will also be notified via support ticket. Thank you.