For Server Performance, we have only the Monitors. We are looking to get some reporting on the server performance. We see that you have some simple reports but none that include server performance. As an example Disk utilization, Memory and CPU. The Monitoring is there so I would assume I can get a report of this.
Yes, the reports can be pulled from the Service Desk application.
In Endpoint Manager, We have an alert setting that every time monitoring profile is triggered, it will create a ticket in Service Desk automatically. And upon creation of the ticket, you can also include the following information.
- Device data (brand, model, type, owner, domain/workgroup, MAC address, serial number, OS service pack)
- Performance metrics (CPU usage, RAM usage, disk usage, network usage, uptime, if reboot is pending)
- Connectivity metrics (local IP address, external IP address, gateway IP address, ping to gateway, last communication time, DNS server address)
Consultant Engineer - Team Lead