I have a ticket, that I can not open, close, delete, or set as overdue. I tried all I could think of, but it will not do anything except crash my service desk module.
Thank you for letting us know. Would it be possible to let us know what the ticket # is ?
We have escalated the case and we will get back to you with an update as soon as possible.
The problematic ticket has been removed from the database.
Do let us know if you observe similar issues with Service Desk.