Persistant Ticket

I have a ticket, that I can not open, close, delete, or set as overdue. I tried all I could think of, but it will not do anything except crash my service desk module.

Hello,

Thank you for letting us know. Would it be possible to let us know what the ticket # is ?

Ticket 405

Hi,

We have escalated the case and we will get back to you with an update as soon as possible.

OK, Thanks

Hello @BOSS

The problematic ticket has been removed from the database.
Do let us know if you observe similar issues with Service Desk.

Great, thanks!!