Platform slower than normal

Products Portal
1

Anyone else noticed a dramatic slowing of the platform operation over the last week or two?

There is now a significant pause when selecting a customer or a device/endpoint. Always around 6-8 seconds. It never used to be anywhere near this slow. Has there been a platform update that may have caused the issue?

2

Hello @Ed_Johnson,

The portal is working fine on our end and our users have not yet reported this issue. We suspect this to be a browser issue.

3

Hi

After in house tests I can confirm it is a browser issue. Thanks

4

Yes, same issue using chrome, select a device/group and takes at least 30 secs to respond.

mcfproservices

5

For anyone experiencing issues with Chrome, clearing your cache normally helps, especially after a platform upgrade.

6

I was just tickled by the truncated version of the message alert from the forum, given the context of the original post:

Here is the message that has been posted:

[QUOTE=Ed_Johnson;n45171]Anyone else noticed a dramatic slowing of the platform operation over the last week or two?

There is now a significant pause when

All the best,
Itarian Forum