I have a client who is constantly hitting the performance monitor for RAM and CPU usage. They were using a default profile, so I cloned the default, renamed it, and adjusted performance monitoring thresholds. However, I am still receiving tickets for the old performance thresholds. Is there anything I need to do to get the profile to properly apply?
have you checked what “profiles” are associated to that endpoint? The “Default Alert” IMO doenst matter, If you have the corect profile on the endpoint this is more important…
I have double checked the profiles and verified they are set correctly.
I have created a new alert and will see if that helps.
What kind of threshold did you put on the monitor?? I had this problem, I had to play with the settings. A lot plays into this, how old are the systems, are they hitting swap a lot, disk thrashing?? You also need to know if it is the CPU monitor, or the RAM monitor that is tripping, at least for me, as I have one monitor for both. What I done to ensure that I was on top of it, was to set up the auto remediation to run a resource check, when the monitor trips. That way, I have to top 5 processes that are consuming the most resources, for RAM and CPU. This really helps to give insight to the issue.
Thank you for your insight. Sorry for the late reply, I somehow missed the reply notifications. Would you care to give a little insight as to how you set the profiles up? Do you have multiple profiles per customer with just one or 2 settings per profile with each applied? What are your naming conventions?
Sure, I have a profile for different departments, set up like a user assess hierarchy. I have several groups, some have profiles applied, some do not. This help with me keeping things straight, when I am looking things over. My main profiles for the department has all the Procedures. That is where I force my critical and security updates, 6 days a week, and my patch maintenance 1 day a week. I also have it check weekly as to see when the last reboot was of the system. I then have my monthly procedures that run. I have a monthly maintenance procedure that does all my monthly maintenance activities, but only after it creates a restore point. Next, I run 3rd party updates once a month, which by the way, this month broke tons of stuff, but was all due to the libreoffice update. Then I have various monitors, like several different errors, with custom alerts on them, depending on the severity of the disk error. I also monitor disk space, and have performance monitors in place, most monitors have auto remediation set up, so at the least I can see what tripped the monitor. But the auto remediation also does things like running procedures that will delete temp files, and the comodo log files, if the disk space drops too low, or if it finds certain disk errors, it may pull SMART info or the likes. I am in the process of revamping all my profiles and procedures, since the software has came a long way since I set these up, so I will know more, after I get a chance to get it all on paper in an outline, and set it in action. Please let me know if you have any specific questions.