Prevent uninstall agents

How do we can prevent uninstall C1 ITSM, Antivirus and Acronis agents at customer’s PCs by end users?

Hello @Sergey ,

For CCC and CCS you can simply set a password in the profile that is applied to the endpoints (Client Access Control section) to prevent users from tampering with CCS settings or uninstall CCC or CCS.

Thanks, but it do not protect Acronis agent

Hello @Sergey ,

Unfortunately Acronis don’t provide this feature.

Can we somehow with ITSM protect any soft at workstation from uninstalling?

Hello @Sergey

Currently ITSM doesn’t have such a feature. I have forwarded your request to the appropriate staff for further analysis and we will reach back to you as soon as possible.

you can put it in protected folder.