Prevent uninstall agents

[Sergey]

How do we can prevent uninstall C1 ITSM, Antivirus and Acronis agents at customer’s PCs by end users?

[Nick]

Hello @Sergey ,

For CCC and CCS you can simply set a password in the profile that is applied to the endpoints (Client Access Control section) to prevent users from tampering with CCS settings or uninstall CCC or CCS.

[Sergey]

Thanks, but it do not protect Acronis agent

[Nick]

Hello @Sergey ,

Unfortunately Acronis don’t provide this feature.

[Sergey]

Can we somehow with ITSM protect any soft at workstation from uninstalling?

[Dylan]

Hello @Sergey

Currently ITSM doesn’t have such a feature. I have forwarded your request to the appropriate staff for further analysis and we will reach back to you as soon as possible.

[melih]

@Sergey

Can we somehow with ITSM protect any soft at workstation from uninstalling?

you can put it in protected folder.

[Sergey]

@Nick

Hello @Sergey ,

For CCC and CCS you can simply set a password in the profile that is applied to the endpoints (Client Access Control section) to prevent users from tampering with CCS settings or uninstall CCC or CCS.

https://forum.mspconsortium.com/forum/products/other-comodo-products/comodo-device-management/6892-can-t-uninstall-agents