Problem Access Backup Portal

1

Dear Sir/Madam,

An urgent issue has cropped up. I recently downgraded my acronis subscription and I now cannot access the console through the comodoone platform.

In subscriptions the subscription I downgraded to says suspended , in the https://accounts.comodo.com it says it is valid.

I urgently need to access the console can you provide a direct link and also a fix to the problem?

Thanks

Matt

2

@msitcmatt

We are sorry to hear that you have issues with the Acronis subscription. We will contact you via e-mail in order to handle this problem.