Problem with Groups

Products ITarian Endpoint Manager
1

Hi

I’m having a problem with groups

When I’m in group management and look at “# of devices in group”

I have a group that say 3 devices, but when I navigate to the group, the group is empty!

I then navigate to a device, that is a member of said group, but still that device will not show in the group when browsing said group

The group just say “No results found.”

2

Hello @frederikbay ,

We cannot replicate the issue on our end.
We want to further investigate the issue and we will send you an email shortly.

Regards,
Jay

3

try removing from the group and re adding. sometimes it can be caused by browser drop outs. i’ve had this and when i removed and re added it can up as expected.

4

@frederikbay , It is good to know that the resolution we sent worked perfectly on your end.
If you have other questions or clarifications please feel free to send us an email through c1-support@comodo.com

Kind Regards,
Jay