Proxy configuration

Products ITarian RMM
1

Testing how the proxy settings are applied.

  1. Installed the client and set activation and proxy details manually.
  2. Have one profile that has everything set (UI, updates, etc.) applied to the group
  3. Create a new profile that just contains the proxy settings for that customer and apply to the group
  4. Proxy settings do not apply and client keeps going offline.

I would expect that the second profile would apply the proxy settings, rather than having to maintain a multiple clones of the same settings with only the proxy being different.

2

So even with the proxy settings in the single profile, the device just goes offline after a short period of time.

3

Hello @poynter ,

We want to further investigate your issue.
Support team will get in touch with you shortly via email.
Please reply at your convenience.

KRegards,