rdweb and connections to virtual machines and remote apps


I’m running a hyper v machine running virtual dekstops and remote apps on server 2012 and 2008 for the app’s. I noticed my clients couldn’t connect this morning and had to disable the firewall on ALL machines. i noticed you can add ports to allow through the firewall however the connection still refuses. Is there a way we can add these in by default so it actually works. I emailed support 4 hours ago and still no response.

Hi @monster-it . Please confirm if this is the same concern that you had emailed us about at c1-support@comodo.com. Thank you.

Correct me if im wrong but the SERVER version of CCS does NOT install the Firewall??

Hi @dittoit, you are correct. By default, firewall module is not enabled on server operation systems.

yeah but its a windows 7 virtual desktop.

Hello @monster-it,

We appreciate for clarifying, we will check the root cause of this on the scheduled call and have it resolved. Thank you

@monster-it did you add the ports in the firewall in the policy ? They can sometimes take a time to push out changes. I’m hoping the next update will improve the speed at changes are pushed out.

Comodo. I think it would be nice to have a list of the common ports used and to toggle on/off this would make life much easier and a little more user friendly :wink:

Hi @monster-it @dittoit
It is available in the online Comodo Help Guide under Firewall Settings for ITSM.