Re-enroll a deleted endpoint

Products ITarian Endpoint Manager
1

Hello, I accidentally deleted an endpoint but the agent is still there. Is there a way to remotley re-enroll the endpoint to comodo one without reinstalling the agent from scretch ? Thanks

2

Hello @datalink ,

Please double check if the endpoint was moved to default group or to other group of devices.
If not, we suggest to re-enroll the device or manually input the host and token in ITSM agent activation window.

3

Hello, I’m able to reach the endpoint remotly via VNC. Then clicking on ITSM program a windows pops up asking for Proxy info. Question: How and where can I manually insert the host and token without unistall and reinstall ITSM ?

Thanks
Luca

4

Hello @datalink ,

Please refer to this help guide to to manually enroll your device