I was using the free Dragon Platform to managed my family’s endpoints. After the recent release/upgrade of Endpoint Manager Comm Client 6.31.30538.19100 and CES 22.214.171.12429 I was looking for some assistance because several endpoints were not upgrading to the latest CES 126.96.36.19929 even when I send a task to update to the latest version. All endpoints automatically upgraded to EMCC 6.31.30538.19100 without any problems.
I check the Comodo Dragon forums which is either offline and throws up an error when visiting their site or has no posts on those forums. So I head over to the Itarian forums and register. My account is upgraded to an MSP account and now I cannot see any endponts, policy templates, etc from the previous version of Dragon Platform.
I download a new Endpoint Manager Comm Client MSI from my new MSP portal and try to install…states the client is already installed. I do a repair which suceeds and the endpoint still does not check into the new MSP portal website, still checking into the old Dragon Platform. I try uninstalling the Endpoint Manager Comm Client but get the following error. “Service RmmService )RmmService) could not be stopped. Verify that you have sufficient privileges to stop system services.” I am an admin on my system.
How do I get back to the free Dragon Platform portal?