@jtlogic @nct
We have reached out to the backend team to check what could be affecting your access to the ITSM site. We will update you as soon as we get word from them.
@jtlogic @nct and to anyone else who encountered the CDbExceptions message
We have been informed that more resources were allocated to the ITSM cloud servers to help with the needs of the MSPs. Please do observe how your ITSM access is behaving and simply inform us of any C1 access problems.