I’ve got an issue with a ton of endpoints where Remote Control is not working (#XAF-117-33210) The solution that has been proposed is to reinstall Comodo. This is not feasible for 200+ endpoints. Here is what I would like a script to do:
1)Download the latest ITSM (the ITSM Installer URL would be a variable that could be modified prior to running) to the folder c: emp\ComodoInstalls
2) If RMM Exists, remove it. Log results to c: emp\comodoInstalls\log.txt
3) If Patch Management exists, remove it. Log results to c: emp\comodoInstalls\log.txt
4) Create a batch file call ComodoInstall.bat that does the following:
a) runs the downloaded file (from Step 1)
b) removes the scheduled task created in Step 5
c) send the results of the log file to the ITSM
5) Create a scheduled task (or start up task) to run the ComodoInstall.bat file
6) Check for any other Comodo AV or ITSM related products and remove them. Log results to c:\comodoInstalls\log.txt
7) Send the results of the log file to the ITSM
An example of the log file would be:
<PRODUCTNAME>: [NOT FOUND| FOUND] [N/A| REMOVED | COULD NOT REMOVE]
eg:
RMM: NOT FOUND, N/A
Patch Management: FOUND, REMOVED
ITSM Communication Updater: FOUND, REMOVED
task scheduler runs the bat script to install ccc after the system start-up.
To install comodo client communication-download the link from enroll device in c1 portal and give that token as a file name in a script(eg: itsm_gPB4RS3N_installer.msi) with extension.
Yes we can include RMM Uninstallation, will update the Script.
@Line 215 .BAT file has created and @216 writing Procedure for BAT file. @ 228 (ComodoInstall.bat) will run and execute.
Yes it is, for latest ITSM User has to give the Token of latest ITSM which is available. Here, Token refers ( “T2xRnJfD” ) 8 digit code, based on token ITSM version will be available.
Will update the script and provide you with better result.