Hello everyone!
We are excited to inform you that we are planning to have a new release scheduled to go live Saturday 12th of October, 2019. morning!
The release is expected to take 30 minutes to deploy, during that time platform will be under maintenance mode. Post-deployment tests are expected to continue until 4 pm EST during which you may observe minor glitches. If you observe any issues, please feel free to share with us.
Endpoint Manager
Endpoint Manager Core
New Features
Fallback connections for proxy servers
You can now tell CCC and CCS to use a direct internet connection if your proxy server is not reachable for any reason.
Two-factor authentication on standalone Endpoint Manager
Two-factor authentication has been an option on Comodo One and ITarian portals for some years now. With this release, we extend the feature to the standalone version of Endpoint Manager.
Endpoint Manager admins can now:
- Force two-factor authentication for all Endpoint Manager users
- Enable two-factor for themselves
- View the status of two-factor authentication on all user accounts
- Reset two-factor authentication if there are issues
New device management options allow admins to:
- Filter duplicate devices
- Define a time period after which inactive and duplicate devices will be removed from Endpoint Manager
Endpoint Manager now supports mobile devices running on iOS 13.
Change Passwords Manually
You can now manually reset an Endpoint Manager user account password. Admins can now specify, or auto-generate, a new password on behalf of users.
Security
New Features
Shellcode injection moved to Miscellaneous tab
- The shellcode injection option has been moved from the HIPS section of a Windows profile, to the ‘Miscellaneous Settings’ section. This was done for consistency with the Windows security client (CCS)/
- Antivirus logs in the security dashboard now state ‘Skipped’ if a file was not scanned. The new description is more useful for troubleshooting purposes than the previous description of ‘Unknown’.
- You can now view all disabled services, autoruns and scheduled tasks in the ‘Antivirus’ area of Endpoint Manager. Admins can re-enable these items on selected devices, or all devices.
New Features
Proxy Configuration Fallback
Admins can now have the Remote Control tool revert to a direct connection if their proxy is unavailable.
File Transfer Improvements
The latest release sees the following incremental improvements to remote file transfers:
- Select and transfer multiple items.
- Single-click remote files/folders to rename them
- 'Transfer Logs' have been added to the ‘Audit Logs’ section.
- Fixed occasional connection errors when using remote tools in the Endpoint Manager portal.
- Fixed issue that prevented Comodo Remote Control sessions when a maintenance window was active on target devices.
New Features
- You can now receive reports after a procedure is successful on targeted devices.
- More details about a failed procedure have been added to auto-generated Service Desk tickets.
- Hidden procedure execute for support admin account.
- Redesigned storage structure.
- Improve logging mechanism for network discovery.
- Fixed bug which caused the RMM service to crash (specifically RMMService 6.30.29303.19090)
New Features
- Admins can now install operating system patches on at-risk/vulnerable devices.
- Improvements to the patch manager log collector
- Fixed a procedure execution issue related to logged in users
- Fixed bug that caused Endpoint manager to mistakenly show supported software as unsupported
- Fixed issue related to Microsoft Teams collaboration software
Windows
New Features
Scan DLLs loaded by processes
- Added new option, 'Monitor DLL files loaded by running processes', to ‘Advanced Protection’ > ‘Miscellaneous
- Comodo Client Security (CCS) now monitor untrusted DLLs & autoruns before the CCS service launches. This includes untrusted apps and unknown PE files which attempt to load via system vulnerabilities.
- Added list for application which allowed to access COM/DCOM unrestricted from containment and be a part of configuration.
- Added new option "Use direct connection if proxy is unreachable" the Proxy and Host settings.
- After setting up 2FA in the portal, users will also be able login to UFH with the same system of Google Authenticator codes.
- Refactoring to resolve CVE-2019-14694
- Contained applications are now prohibited from accessing power options
- Unsigned DLLs can no longer load into Comodo Client Security processes. Supported on Windows 8+
- Added ability to prevent contained processes reading the memory of other processes.
- Full scan aborted - cavwp.exe crashes on Windows 10x64
- Application crashes when it is started in Containment via right click
- Virtual desktop prompt is split when 2 screens are connected
- Unable to start browsers in containment
- CCS does not start "Antivirus Update" operation by "COMODO Signature Update" scheduled task
- AV scan doesn't log embedded code detected in autorun items correctly
At ITarian we strive to bring you the essential platform and tools needed to manage either your own IT department or your customer’s IT infrastructure. That means, RMM (Remote Monitoring Management), Remote Access, Patch Management, SNMP, and much more.
We initially achieved this Cost Neutrality by not having a “commercial relationship” with users and not charging.
Now we have over 16,000 MSPs and Enterprises (as of Sept 2019) using the platform on a daily basis to manage their IT infrastructure.
Challenges we faced with the Free Model vs Cost Neutral Model
Mid to Large MSPs and Enterprises started demanding a commercial relationship in order to achieve the SLAs they provide for their customers. For Mid to Large level MSPs and Enterprises it was more about SLAs vs free. It was only fair that such a critical infrastructure/tool that affected their SLA should also provide an SLA under a commercial agreement.
That’s when the ITarian Product Management Team started thinking about providing a Cost Neutral model but also providing an SLA for everyone! Soon there had to be a commercial relationship with our userbase for the upcoming launch of our Marketplace. We naturally expect the people we benefit by providing a cost neutral infrastructure, to support us by using our marketplace (which will be very reasonable).
So, What’s the Idea?
We charge per endpoint per month (MSPs please apply for MSP discounted rate), but we will reimburse your spending, dollar for dollar, by deducting all of your spending on the following products
100% Re-imbursement on the following products:
-
Comodo Advanced Endpoint Protection (AEP)
-
Comodo Endpoint Detection and Response (EDR)
Marketplace Re-imbursement:
To be announced later.
What will you have in your marketplace?
Our ultimate goal is to integrate everything you need to buy via the marketplace so that you have a much smoother, centralized experience. We will add vendors in phases.
Phase 1 – Apart from Comodo Endpoint Security, cDome Shield, Comodo Antispam, and Comodo MDR; The following will be available:
Acronis Acronis Backup
CloudStack CloudStack
Google G Suite
Huawei Huawei Fusion Manager
iMind iMind Video Conference
ISPsystem ISPmanager
Microsoft Azure Advanced Threat Protection for Users
Microsoft Azure Active Directory
Microsoft Azure Pack
Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Marketing
Microsoft Microsoft Exchange Server 2016
Microsoft Azure Stack
Microsoft Exchange Online Archiving
Microsoft Exchange Online
Microsoft Dynamics 365 Field Service
Microsoft Dynamics 365 Retail
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Finance and Operations
Microsoft Dynamics 365 Operations
Microsoft Dynamics 365 Talent
Microsoft Azure Information Protection
Microsoft Microsoft Enterprise Mobility + Security
Microsoft Microsoft 365 Enterprise
Microsoft Microsoft 365 Business
Microsoft Office 365 Education
What if I can’t afford it because I am just starting out?
Please write to us at success@itarian.com and we will set you up with our “Business Start Up” team to help you all the way!
Will you reimburse me for my marketplace spending?
As soon as we launch the marketplace, we will announce the “reimbursement” ratios. Until then you can get 100% deduction on the above 2 products.
Any special pricing for MSPs?
Yes, please get in contact with us for special pricing at success@itarian.com
How will I be reimbursed?
We will deduct 100% of your spending to use towards your purchase of any of these 2 products. That amount will be deducted from your invoices automatically.
I have been using ITarian for free – do I need to pay?
Get in touch with our Partner success team (success@itarian.com) to help you navigate the best solution. Don’t forget, we want to make IT Management Cost-Neutral for you!
Best Regards,
Product Management Team