Release Candidate of ITarian- IT Operating Platform for 7th of December, 2019

Hello everyone!

We are excited to inform you that we are planning to have a new release scheduled to go live Saturday 7th of December, 2019. morning!

The release is expected to take 30 minutes to deploy, during that time platform will be under maintenance mode. Post-deployment tests are expected to continue until 4 pm EST during which you may observe minor glitches. If you observe any issues, please feel free to share with us.

Endpoint Manager
New Features
More Granular Role Management
Updates to the role management interface include:

  • Permissions page is now more clearly organized
  • New ‘Read Only’ permission
  • Overall improvements to roles UI
Here is the wiki of this feature.

‘Read Only’ mode added to roles
Added as a master-switch on the permissions screen, ‘read only mode’ allows users to view pages in Endpoint Manager, but not makes changes nor download reports.
Separate Proxy Settings for CCC & CCS
You can now configure separate proxy settings for the communication client and the security client. Previously, both clients had to use the same settings.
Support for Android 10
Endpoint Manager now supports mobile devices which use Android 10 OS (KNOX is excluded)
PCI - DSS Compliance Data Aging
You can now to store logs for up to 1 year, in compliance with PCI – DSS regulations.
The following data will be stored:

  • Audit Logs
  • Thread History
  • Security Dashboard
Export License Details Can now export license data from the following pages:
  • License Management’ > ‘Licenses’ tab – export details about all licenses on the account
  • ‘License Management’ > ‘Licenses’ tab > ‘Details’ > ‘Customers’ – export details of how seats on a single license are distributed among various customers
Here is the wiki of this feature.

New restriction added to iOS profiles
Added ability to disable personal hotspots on iOS devices.

XMPP server replacement
We are upgrading our XMPP solution in order to offer you a better service.
Bug Fixes

  • Fixed the issue of showing wrong Maintenance Window in procedure scheduler settings
  • Fixed the issue of inability to deploy msi package throug “Install Custom MSI/Packages”
  • Fixed the issue of ITSMService forcing reboot with 300 seconds delay for patch procedure with “Warn about the reboot and let users postpone it” option if user is not logged in.
  • Fixed the issue of not being able to display “Upgradable Devices” for 3rd party applications if certain device group is selected.
  • Fixed the issue of multiple Comodo Client - Security update command from portal and scheduled rule.
Security New Features Scan DLLs loaded by processes Added new option, 'Monitor DLL files loaded by running processes', to ‘Advanced Protection’ > ‘Miscellaneous’ Improved Windows Boot Protection Comodo Client Security (CCS) now monitors untrusted DLLs & autoruns before the CCS service launches. This includes untrusted apps and unknown PE files which attempt to load via system vulnerabilities. Add virtual desktop support for the 'Windows Fax and Scan' application Windows fax and scan can now access COM/DCOM interfaces direct from the virtual desktop. Additional Valkyrie options Added ability to submit files for ‘Automated and human-expert analysis’. This option is available if you have a premium Valkyrie license. Removal Tool New tool allows you to quickly uninstall Comodo Client Security. Protected Objects in Containment Section Ability to add protected data and registry keys in the containment section

Bug Fixes

  • Fixed the issue of inability to add Protected Registry Keys in HIPS rules
Remote Control New Features
  • You can now tell the remote control tool to revert to a direct internet connection if your proxy server fails.
  • Added 2 Factor Authentication for Endpoint Manager logins on Remote Control application.
  • You can now create favorite folders and view recent directories in the file transfer window.
  • Improved logs for the remote tool application.
Bug Fixes
  • Below issues have been fixed on the Audit Log section;
  • Incorrect “End/Duration” Session value
  • Incorrect “Type” and “Status” value
  • Name of deleted files was absent in old value for Remote tools delete event
  • Incorrect “Session Start/End/Duration” value
  • Old Value column in “Session connection type” has “None” Status
Remote Monitoring and Management New Features You can now monitor the following items on Mac OS devices:
  • Online/Offline Status
  • Performance
    • CPU
    • RAM
    • Network Usage
  • Disk Usage
  • Process
Here is the wiki of this feature.

Active Directory Discovery
New discovery feature locates any unenrolled devices in your Active Directory (AD) network. You can run AD discovery scans with or without a probe device.

Here is the wiki of this feature.

Bug Fixes

  • Fixed the issue of a monitor still being triggered after it is removed.
  • Fixed the issue of getting “Package configuration not found” error upon trying to install 3rd party application patch.
  • Fixed the issue of not showing installed devices when 3rd party application name has ampersand sign (&).
Patch Management Improvements
  • Expanded the database of CVEs in the vulnerability management tab (‘Applications’ > ‘Vulnerability Management’)
Comodo Client Security Windows New Features
  • Added ability to start scans from a scan profile
  • Changes to client security UI
    o Removed ‘Open Logs’ task (red square)
    o Removed ‘Open Advanced Settings’ task (red square)
    o Added ‘Logs’ button (green square).
    o Changes to the ‘Home’ and ‘Tasks’ screens.

Vulnerability & Exploit fixes
Option to prohibit shared resources for contained applications
Check full path of a newly created SYSTEM process

Bug Fixes

  • Full scan aborted - cavwp.exe crashes on Windows 10x64
  • Application crashes when it is started in Containment via right click
  • Virtual desktop prompt is split when 2 screens are connected
  • Unable to start browsers in containment
  • CCS does not start "Antivirus Update" operation by "COMODO Signature Update" scheduled task
  • AV scan doesn't log embedded code detected in autorun items correctly
  • Unable to print from IE 11 from VDT
Portal New Features
  • You can now resend staff activation emails from ‘Management’ > ‘Staff’
  • CCS removal tool added to the ITarian ‘Tools’ page.
  • You can now remove or hide purchased modules from the store interface.
  • Added support for the following languages: o Dutch o Spanish o Japanese o Italian
APPENDIX New Client Versions:

Windows Communication Client:6.32.33070.19120
Client - Security:
Remote Control: 6.32.32936.19120
Endpoint Detection and Response:
macOS Communication Client: 6.32.32857.19120
Client - Security:
Remote Control: 6.32.32964.19120
iOS Mobile Device Management Client: 1.2.27
Android Mobile Device Management Client:
Linux Communication Client: 6.28.26228.19060
Client - Security:

Best Regards,
Product Management Team

Itarian-December Release.pdf (176 KB)

Hello @zeynepyildirim !

Thanks for the information, there are some really interesting new features. I’m eager to start testing the new client versions. :slight_smile:

Have a nice day!

– Javier Llorente
Devoteam Endpoint Security

Is the Dutch language also for the service desk?
Can we create a CNAME for the url off the service desk so it has your own url?

Hi Elif

Great so this means I can change the current url

And is the home page also translated with the new release?


@zeynepyildirim any idea when the following will be resolved :
Lack of extended logging
Bugs with monitors
Bug with SD searching

Hello @nct ,

I will share fixed bugs list which will be released with this features on Friday.


Hello everyone,

We would like to inform you that deployment has been started for December release.

We will also inform you when post-deployment tests are completed.

Best Regards,
Product Management Team

What is the ETA on re-establishment? Estimate of time that it would be out of maintenance mode was 30 minutes and here we are 2.5 hours later still in maintenance.

Hello @ptomis ,

Deployment has been finished but post production testing is still in progress.

Best Regards,
Product Management Team

@zeynepyildirim thanks for the update, will you please respond back here when everything is back up and ready to go?

Hello everyone!

We are happy to announce that post-deployment tests are completed. You can safely enjoy the new features coming with the December release.

Looking forward to hear your feedbacks!

Product Management Team

How’s everyone finding the December Windows releases of CCS and the Communications agent? Are they working reliably?

Hi @nct

We are so far testing CCS only on four computers while keeping the previous CCC 6.31.31559.19102. Mind that we are using neither the Containment or the HIPS features. In this very limited testing environment, we have not had any issue so far.

Hope this will be helpful.

– Javier Llorente
Devoteam Endpoint Security

@DevoteamEndpointSecu , you really should be using containment, it is the big selling point of Comodo Client Security,

Hi @nct

Well, let’s say that we have no technical reasons for not using it… and that’s all I can say without breaking my NDA. :stuck_out_tongue:

Have a nice day!

Thanks for the information, liteblue there are some really interesting new features. I’m eager to start testing the new client versions. :slight_smile:
Have a great day.

hello @olteini,
It is great to hear that. Please feel free to contact at any time with us if you have any issue or feedback

Best Regards,