We’re excited to announce our upcoming release ITarian Platform! 
The deployment is expected to take approximately 3 hours. While no service interruptions are expected, please don’t hesitate to reach out if you experience any issues afterward.
Release Schedule:
Platform Updates
- US Portals: November 04, 2026 – 03:00 AM (EST)
- EU Portals: November 04, 2026 – 08:00 AM (GMT)
- IN Portals: November 04, 2026 – 01:30 PM (IST)
What’s in This Release
► Reports — CTEM Report Now Available in MSP Portal
The CTEM report was missing from the Reports menu in the MSP portal and is now available there.
► Service Desk — Canned Responses and Knowledge Base Restored in MSP Portal
Canned responses and the Knowledge Base were missing from the ticket tools in the MSP portal and are now available again.
► Service Desk — User List Now Consistent with the ITarian Dashboard
Users in Service Desk 2.0 now match the user list in the ITarian Dashboard, so existing users are available when creating tickets.
► Endpoint Manager — Correct macOS Antivirus Status
The Endpoint Manager portal now correctly shows the antivirus status of macOS devices after it is enabled or disabled in the profile settings.
► Platform — Security Component Updates
Third-party components were updated to current secure versions as part of ongoing platform hardening.
APPENDIX
NEW PORTAL VERSIONS
- ITarian Platform: 11.2
If you have any questions or need assistance, feel free to contact us. Thank you for your continued trust in ITarian .
Best regards,
ITarian Product Management Team