Remote Access of mobile Devices

I want to use this as an Ad-Hoc support tool for a client who is not connected to my RMM wants remote support. Will this tool 1) allow me to remote into an Android or Apple device? 2) Will it allow me to control the device or just see the screen?

Hi @Fred ,

The feature you’re looking for is still under development.
Product Improvement currently shows on the road-map with the following implementation timeline: Short-Term (3 to 6 months).
We will contact you as soon as this timeline becomes more accurate.
Thank you for your patience.