Remote Control reqiures PC login

I have a new setup and have installed the comodo agent on a windows 7 VM machine. When trying to connect to a remote control session using either the mac version if the “New Comodo Remote Control” or the windows version of the same i am prompted to login to the end device rather than viewing the desktop as the end user sees it. However after logging in i can see the desktop as the end user sees it. Is there something to change to stop this behavior

Hello @TravisSmith,

We thank you for bringing this issue to our attention. Comodo is committed to your satisfaction and we, in C1 Support, will work with our product development team to ensure the best possible response. After the team has reviewed your issue, we will pass along any additional updates. We will also communicate with you via email for the process in resolving this case.