Is there a client side report that can be branded?
I am looking for something to let my customers know what has been happening with their anti virus once a week.
The reports that are in the top bar look good but they have itarian written on them
Dont worry, Just tried the other reports in there and they are fine (other than no logo) should of looked at them all first.
The other thing that could be improved is the email is being sent from itarian and would be best sent from out own email. is this possible?
You can add your own logo to these reports by clicking on Management>Account and the clicking the Upload button under the Logo section. You can also add your support email and support phone number underneath that, which will appear at the bottom of your reports.
As of right now, only the outgoing emails sent from Service Desk can be configured to come from a custom email address.
Please don’t hesitate to reach out to me at the email address below if you need any further assistance. I would be happy to set you up for a demonstration with one of our Consultant Engineers so they can walk you through the platform and answer any questions you may have.
Consultant Engineer Manager