Reports - Time to repond

Is it possible to extract reports, i.e. customise reports? I have a query by management and I would like to show our “time to respond” to calls logged.

Hi @Rhipkin ,

Please see the following help guides for your reference.

https://help.comodo.com/topic-289-1-625-12460-Service-Types-Reports.html

https://help.comodo.com/topic-289-1-625-7844-Time-Log-Reports.html