I’m a new user and have been using this for about a week with few problems. Today, however, it will not log on. The web version works, but not the desktop app. States I have a network error. Is the system down? And yes, I have rebooted.
I have similar issues, I assumed it was from the update last night.
Hello,
We are currently experiencing minor issues on our side that are affecting some of our customers at this moment.
Please do not make any changes on your side.
We can assure you that we are doing our best to resolve this situation as soon as possible.
We apologize for the inconvenience this has created.
Have you got this issue resolved?? I have not been able to access my clients all day, this is getting to be all too common of an occurrence. I may need to talk to my rep, to see if I can get a discount on my end point security, for all the overtime I now have to work to get caught up, oh yeah, I forgot, my endpoint security does not work right now either…
Seems to be working now 
Thanks for working on it.
Hello @BOSS ,
Could you please give it a try now? It should be back online. Please let us know as we would like to confirm with you too.
Yes sir, it seems to be working now, thanks for the follow up.