RMMService.exe using hugh amounts of memory

We are currently seeing up to 2GB of memory being used by RMMService.exe. We have had to disable the RMMService on all or our virtual machines where it is running due to this problem. We have 20 XP virtual machines and this is a major problem especially on those machines as they should not require more than 2GB of memory

Please advise on what we should do.


@terry.r Suggest you install the hotfix tomorrow and then check RAM usage again.

Hi @terry.r ,

Good day!
We’ve created a support ticket on your behalf.
Please respond to the email we’ve sent you so we can assist you with your concern.

Thank you.

Hi @terry.r what was the outcome of this issue?

Hi nct, the issue appears to be resolved now. I’m not sure if it was the update or that it will happen again. Only time will tell.

I have had a laptop have issues with CPU, I removed and reinstall CCC and all is good with no memory or CPU issues.

I’m guessing a stuck command or failed updated component.

I’m guessing the upgrade effectively did this for you.