Schedule reports (Tickets/Costs) as PDF

Hi, I have notice that whatever I have tried, the schedule reports are sent only as csv and not as PDF.

Is there something that I’m missing ?

Hi @RaNd,

Can you please confirm whether you have selected “PDF” in “File Type”

For more information, please check this help guide…d-reports.html

Kind Regards,

Hi, yes, the file type is pdf.
Also when I try to edit again the schedule its csv again.

Hello @RaNd

We have created a support ticket in regards to your report and will reach you via your forum registered email for further correspondence.