so i have a script to restart the ITSM agent to help solve the problem where endpoints show offline in the ITSM portal.
put the ITSM Service.ps1 file in D:\scripts for example
put the Restart ITSM.ps1 on the desktop.
to run the script right click edit the Restart ITSM.ps1, change the line to suit the location and the pc name, then run it.
This will restart the ITSMService on the remote pc it will now show up in the ITSM Portal.
ITSM Service.zip (536 Bytes)