Secondary contact method for service emails

A recent outage brought to my attention the need for a secondary contact email or method of system offline notifications. The email server is one of the systems monitored. If it or the network down it obviously it can’t send notifications. In either of these cases I would especially need to receive them. Text sms message and/or secondary email options would be desirable here.

Hi @MTekhna,

We thank you for this suggestion.
We will be providing this information to our developers as a feature request and will provide updates once we have them.