[September] What's New on Endpoint Manager?

Hello everyone,

We are excited to inform you that we are planning to have new releases scheduled to go live on Saturday (2019-09-07) morning!

The release is expected to take 30 minutes to deploy, during that time platform will be under maintenance mode. Post-deployment tests are expected to continue until 2 pm EST during which you may observe minor glitches. If you observe any issues, please feel free to share with us.

Endpoint Manager

Endpoint Manager Core

New Features

Onboarding Wizard for Enrollment

We redesigned the enrollment process to make it easier to add new devices. You can now enroll and protect your device in a single wizard.
Admins now have the option to ‘Enroll’, ‘Protect’, or ‘Enroll + Protect’ when adding new devices. You can pick different options for individual devices, or different options per operating system.

Apple DEP Integration

Endpoint Manager now supports Apple’s Device Enrollment Program (DEP), an important boon for customers who manage devices in the Apple ecosystem. DEP simplifies the previously complex procedure of enrolling and managing MAC/iOS devices, reducing the number of steps required before a device is ready for use.

From the September release onwards, iOS devices that are managed over DEP will be synced automatically with Endpoint Manager.

  • Sync and manage iOS devices from Apple DEP
  • Manage enrollment and notification settings of Apple DEP
  • Add, remove or renew Apple DEP tokens on Endpoint Manager.
For more information about Apple DEP, please visit https://www.apple.com/business/site/docs/DEP_Guide.pdf

Bug Fixes

  • Fixed the issue of bulk installation package including wrong CCS build if 'Latest -' is selected and Default Client Version is different.
  • Fixed the issue of wrong redirection on License Options -> Upgrade Now button.
  • Fixed the issue of missing "Refresh" button for third party procedure execution logs.
  • Fixed the issue of Local Verdict db update failure.

New Features

Virtual Desktop events

You can now view virtual desktop logs in the ‘Event View’ tab of ‘Security Dashboards’.

Virtual Desktop Status in Device List

New ‘Virtual Desktop’ column added to the device list. There are three icons to indicate the status of the virtual desktop on the endpoint:

  • Virtual Desktop is running
  • Virtual Desktop is not running
  • Virtual Desktop is not supported
Disable realtime scans on network files - Mac OS profiles

In the last release, we added a setting to MAC CCS to disable automatic scans on network items. We have now added the same setting to MAC OS profiles in Endpoint manager. This means the feature can be more easily rolled out to all managed endpoints.

“Real time virus scans are now optional for items on shared network drives. This can improve performance by eliminating needless scans on write-restricted files. If an endpoint does not have the rights to delete/quarantine files in a shared folder anyway, then there is little reason to scan them at this point. Any files copied to the endpoint will, of course, still be scanned locally.”

Device tree added to Security Dashboard pages

A much requested quality-of-life feature, the new device tree lets you view events, and take actions, on specific device groups.

Product Management Team

I created my ITarian account today at about 1:30pm EST. I am able to look around but now at 3:40pm EST when I click on enroll new device I still get a pop-up message. “Provisioning of the related module is in progress. Please wait until provisioning is completed.” Is this normal or related to the update? If normal how long does this typically take?

Hello @drjoel, we have just replied to your post here.

Thank you.