Hello everyone,
We are excited to inform you that we are planning to have new releases scheduled to go live on Saturday (2019-09-07) morning!
The release is expected to take 30 minutes to deploy, during that time platform will be under maintenance mode. Post-deployment tests are expected to continue until 2 pm EST during which you may observe minor glitches. If you observe any issues, please feel free to share with us.
Remote Control
New Features
ITSM Service Inventory
Now, you will be able to Remote Connect to the endpoint silently (without disturbing the user) and manage the services inventory.
Here is the wiki of this feature.
Multi-language support on Remote Control app for Mac OS devices
You can use Remote Control app for Mac OS devices in German, French, Portuguese and Chinese.
Multi-language support on Remote Control app for Windows devices
You can use Remote Control app for Windows devices in German, French, Portuguese and Chinese.
Bug Fixes
- Fixed the issue of device takeover error message.
- Fixed the issue of wrong name displaying during remote session.