[September] What's New on Remote Monitoring and Management?

Products ITarian RMM
1

Hello everyone!

We would like to inform you that we are going to have new releases for the Comodo ONE platform this Saturday (09/22/2018) morning…

Notes about the platform update:
Once it starts, the platform will be on maintenance mode for 4 hours (early hours of the day, US Eastern time). We expect to have no service outage in general. If you observe any brief connectivity issues, please retry later in the day.


So, here are the news!

Bug Fixes

  • Fixed the issue of triggering RAM monitor removed from profile.
  • Fixed the issue of event ID monitor not produces alters.
  • Fixed the issue of ticket status in different platforms.
  • Fixed the issue of not producing logs.
Always happy to hear from you!

Bests,

Merve

2

I have had over 35,000 emails from event id monitors since you released this update please can it be looked at as a priority it’s ridiculous and has completely locked up our ticket system

3

Hi @peter.munnelly ,

Thank you for reporting this case, we will further investigate this issue and we will get back to you as soon as possible through email.

4

Not seen any issues yet but none of our clients are online.

If this is an issue it needs looking at ASAP.

Other than this the update sounds good!

5

@StrobeTech ,

Thank you for sharing your observation. Should you see any issues occurring after the September 22nd release, please send us an email @ c1-support@comodo.com and we’ll make sure to check and have our Developers review the modules.