I am running into an issue with a bunch of Server 2012 R2 clients when it comes to Remote Control. They show up as “Connected” in the RMM devices section but I am unable to Remote Control to them getting the error “Device not ready” every single time.
The weird thing is that the only devices affected are Server 2012 R2 machines. The Hyper-V host and 3 virtual servers. However the single 2008 R2 virtual machine has no problems whatsoever.
Every other device in that same network has no issues whatsoever either. I have tried almost everything to find out what is causing it, deleted the anti-virus, turned off the firewalls, reinstalling the communication client. Nothing…
Does anyone recognize this problem and if so, what did you do to solve it.