Servers with proxy not reporting on the portal


the issue with servers that have comodo install but are showing offline on the comodo portal.

the servers are active online but on comodo they are offline.

We need to resolve this issue as soon as possible

Thank you

the issue is the agent installed
the proxy settings was included and it’s updated on the server but it’s showing offline

Hi @Olarotimi . We will investigate this reported case. We will communicate with you thru email. Thank you.

The issue has been resolved and closed.


@Olarotimi ,

We thank you for providing us a response. We’re glad that our support session with one of our technicians was able to address your reported issues.