Service Desk down

I submitted a ticket, usually get a response pretty quickly, but it’s been almost an hour and it’s extremely important that we get this working
Please check the ticket or have someone go check your own help desk tickets

Hello @Mike_d, could you please check again your Service Desk as we were informed by our development team that as of this writing it should be working now.

Please let us know if you are still encountering the issue so we can have your case investigated.

Thank you for your patience and support.