Service Desk: "Fatal Error: Contact system administrator."

Products ITarian Service Desk
1

Hello everyone!

Earlier today, I was able to use the Service Desk until recently the error pops up, “Fatal Error: Contact system administrator.”
I want to say this is a system wide issue since I’ve confirmed it with another user on another computer.
Can anyone confirm or otherwise?

Thanks.

-Ming

EDIT: It worked again for a little but now its a “504 Gateway Time-out” error.

2

Hello @Ming

Service Desk is back up and running. Please let us know if you can access it and if it behaves as expected.

3

Hi @Matthew,

Yes, you’re correct. It is up and running now.

Thank you.