Service Desk Feature Request: Charging Rates with Decimal Values

Products ITarian Service Desk
1

Greetings,

Can you please change the Charging Default Rate($/h) field to accept decimal values? For example, we need to charge a rate at $51.75 but Service Desk rounds it up to $52.

Thank you,
Matt

Screenshot 2022-04-15 160526.jpg
Screenshot 2022-04-15 160526.jpg701×457 33.1 KB

2

Thank you for the request.
It will be added to both SD v1 and SD v2.
Timelines about that will be provided by Program Management after it’s prioritized.

3

Thank you @Vadym !

4

Hi,

Any updates or progress on this request?

5

Hello @ntelogic.
This has been done few months ago for SDv1.
Please check if it’s working as expected.

Kind regards.

6

@Vadym Thank you for the update! I just checked on our SDv1 and the charging rate still rounds up.