Service Desk Feature Request: Charging Rates with Decimal Values


Can you please change the Charging Default Rate($/h) field to accept decimal values? For example, we need to charge a rate at $51.75 but Service Desk rounds it up to $52.

Thank you,

Thank you for the request.
It will be added to both SD v1 and SD v2.
Timelines about that will be provided by Program Management after it’s prioritized.

Thank you @Vadym !


Any updates or progress on this request?

Hello @ntelogic.
This has been done few months ago for SDv1.
Please check if it’s working as expected.

Kind regards.

@Vadym Thank you for the update! I just checked on our SDv1 and the charging rate still rounds up.