Within the service desk I have noticed the users first and last name are both the first and last name combined. For example: George Simms is the user, the service desk knows this user as George Simms George Simms. I noticed this with the default user and thought it was maybe because it was the default user, but I just created another user and it did the same.
Hello,
I have done a test account to try and recreate this, but I was unable to. Can you post a screenshot of what you see in the console?
When trying to add an user, there is one field for the name. Are you trying to import them?
Hello, We have escalated this issue; our development team will take a look into this , and attempt a fix for it. Thank you for noticing this.
We are pleased to inform you that the problem that you brought to our attention (Service Desk Users - First and Last Name are doubled) has been fixed in the version of Service Desk that was released today.
We appreciate your patience on this matter!