Servicedesk not picking up email

Products ITarian Service Desk
1

Please note that the service desk is no longer picking up inbound email. it is sending with the mailer account but not picking them up.

I opened a ticket on itariansupport.servicedesk-us.comodo.com however never received an email stating it was opened

2

Hi @tuplink ,

We have created a support ticket to investigate this issue further. We have sent an email via your forum registered email.