We’d like the ability for our users to create tickets directly from the Comodo Client. However even though we’ve created additional departments within our service desk these don’t seem to flow down to the Comodo Client. Is there something we need to do to enable this?
We thank you for providing details about your query. Estimated timeline for the release of this feature would be 2020Q1. We will provide you an email notification for any updates about this functionality request and will keep you posted.